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TomB  
#1 Posted : 20 November 2018 19:39:03(UTC)


Membership: Unverified
Great Britain


Rank: Administration

Joined: 08/01/2014(UTC)
Posts: 202
Hi,

I'd like to provide an update about what happened on Sunday/Monday when we had to bring the site offline.

On Sunday at around 22:00 GMT we got a email from our server provider informing us of an issue with the server Earn Doing is hosted on.

After our investigation we determined the only way to fix the server was to rebuild it , so we put Earn Doing into maintenance and ran our automated backups (which normally run every morning).

Once the backups were deleted over the next few hours we:

- Server was rebuilt and Windows was reinstalled
- Patched Windows
- Configured Windows (User Accounts ..)
- Installed & Configured security software
- Installed & Configured database software
- Setup DNS
- Setup Email
- Setup Windows Web Hosting
- Re-created and installed new SSL certificates
- Restored our databases
- Restored our websites files
- Tested the website was working
- Tested our connections with our external admin site.

+ loads more

Then at 14:00 GMT, 16 hours later we reopened the site with no data loss.

For us being able to recover within 24 hours from a serious incident shows that the systems we have in place work and we should be able to survive anything.

We are still doing some work behind the scenes so there may be intermittent downtime over the next few days, however this will be limited to less then 2 minutes at a time.

Have a great day and thanks for sticking with us.

Thomas Billington
Earn Doing Admin



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